Help & policies

About SnowCrew Club

SnowCrew Club is where you see our trips, tell us which ones you'd like to join, and keep track of your membership.

Joining and LINE login

You sign in with LINE. LINE is how we recognize you as a member of the crew.

What you get as a member

Membership is free and starts with LINE. From there: our group trips, Snow Points as you go, extra points for bringing friends, and a tier that grows the more you ride with us.

Snow Points

You collect Snow Points when you set up your account and every time you travel with us.

Complete your profile

50 points

Add your contact details

100 points

Complete a trip

1–3% of what you paid

One Snow Point is worth 1 THB toward what you still owe on a trip. The team applies them to your booking — how much fits depends on your tier. Points last 24 months.

Inviting friends

Share your invite code from your profile.

They join and finish their profile

100 points to them

Their first trip is completed

200 points to you

Member tiers

Your tier moves on completed trips.

Green

Start here · 1%

Red

1 trip · 1.5%

Black Diamond

3 trips · 2%

Double Black Diamond

Invitation · 3%

The percentage is what you earn on each trip at that tier.

Trips and booking interest

Telling us you're interested in a trip isn't a booking yet. The team checks the spots and comes back to you with the next steps.

Payments

The team handles payments with you directly. Follow the instructions they send for your trip.

Cancellations and changes

Rules for cancelling or changing a trip differ from trip to trip. Check the trip details and ask the team before you pay.

Contact and support

Need help? Message us on the SnowCrew LINE channel, or use whichever contact the team gave you.

Privacy basics

We only ask for what we need to run your trips and look after your membership.